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Our Service

Customized Solutions

The customized manufacturing of metal products is Dongfu wire mesh’s main business for a long time. We are good at solving the needs of various metal wire mesh products with our rich experience and mature technology. We have been serving large and small customers and users in the global wire mesh industry, and we are a very reliable supplier.

After-Sales Support & Service

Dongfu wire mesh is committed to providing pro-active after-sales service and our skilled support staff is always available to provide the fastest resolution to your issues or needs. We believe that success is in knowledge, experience and availability – it is no wonder DongFu’s customer retention is among the best in the industry.

Technical Support

We will provide professional technical support to anyone, whether you are our customer or not. We are happy to use our expertise to solve more problems for wire mesh and related industries. On this website, we will not constantly update the knowledge of wire mesh and share our experience in this industry. Welcome to discuss with us any industry-related knowledge on the contact us page.

Procurement for Customers

In addition to providing metal wire mesh products and services, we are happy to help our customers purchase some other products in China. China is a big manufacturing country and a big exporter. Almost all countries in the world are importing Chinese products. As a local company, we can easily help you find the products you need and provide the ideal price and reliable quality. The reason for mentioning this service is because some of our long-term customers have asked us for help in this regard, which has saved them a lot of time and cost.

Pricing, Sample & Delivery

China is a major manufacturing country in the world, and the wire mesh industry is no exception. In China, you can find almost any material and any types of wire mesh and metal products, which is also one of our advantages. However, the price of the metal product industry is relatively unstable. The metal wire mesh market is closely connected with the raw material market, and it is easily affected by the price fluctuations of metals and alloys such as steel, stainless steel, and copper. In addition, according to different application requirements, numerous specifications, material grades, and anti-corrosion treatment grades have also produced different price differences.

About Price

  1. Our main business is custom-made wire mesh and metal products of various materials, types, and specifications.
  2. So you need to talk to us about the exact specifications before we can calculate the most appropriate ex-factory price for you.
  3. At the same time, your purchase volume is also an important factor that affects the price. For larger orders, we will give greater preferential policies.

About Free Sample

  1. In order to ensure that products that meet customer requirements can be accurately provided, Dongfu Wire Mesh provides free samples for any customer for testing and inspection.
  2. Each product has a specific sample size. And samples of special sizes and specifications will be charged according to the actual situation.
  3. In addition, the shipping cost needs to be paid by you. When the subsequent transaction is concluded, we will return the cost of the sample to you in the order. Sample orders do not support returns.

Payment Terms

  1. Generally, we provide common payment terms:
    Full payment is required for orders below $ 5,000.
    For orders over $ 5000, 30% prepayment is used.
    This is the general payment terms, please consult our sales staff for specific orders.
  2. For the convenience of customers, we accept most payment methods, including T / T, L / C at sight, Visa, MasterCard, PayPal, etc.
  3. We also support Alibaba’s Trade Assurance Orders because we have opened Alibaba corporate stores.

Delivery & Transportation

  1. Usually, large-volume orders are shipped by sea, small-volume orders or sample orders are shipped by express or air. Customers can specify the shipping method.
  2. We always prepare enough stock product for your urgent requirement, the delivery time is 7-10 days for all the stock order.
  3. Custom orders can’t provide you with a specific delivery time, which depends on the quantity and specifications of the wire mesh products you purchase. Before ordering, we will check with our production department to provide you with the exact delivery time and make a schedule.

Contact Our Support Team

We know you’re busy, so we provide you with a number of options for you to contact us. From our online live chat, phone, WhatsApp, Skype, email to online form submission, our friendly and knowledgeable team is awaiting your communication. All contacts to our support are given top priority.